Service guidance

Use this form to enquire about household and trade refuse.

There are separate forms to report:

Refuse service information

If you have registered for a My Account you can check your refuse collection day on the home page after logging in. Log in to My Account

If you have not registered for a My Account why not sign up today? A My Account will help you keep track of any ongoing requests you have with Eden District Council and will provide important information about what is going on in your area. You can view information about your house and services near you, including refuse and recycling collections and your recycling calendar. Register for a My Account

You can also check your refuse collection day on our website by searching for your address on My Eden.

Household Waste Recycling Centres (HWRC) - Flusco and Kirkby Stephen

Enquiries relating to HWRC's should be directed to Cumbria County Council. Read about Cumbria County Council HWRCs.